TERMS OF SERVICE

Last updated: January 3, 2025

These Terms of Service govern your use of MyPetConnect, a platform dedicated to responsible pet advertising and rehoming. By using our services, you agree to abide by these terms and our commitment to animal welfare.

KEY POINTS

Age Requirement

You must be 18+ to use our services

Animal Welfare

All ads must prioritize animal well-being

PAAG Standards

We follow Pet Advertising Advisory Group guidelines

UK Law Compliance

All activities must comply with UK regulations

1. INTRODUCTION

Welcome to MyPetConnect. By accessing or using our website, you agree to comply with and be bound by these Terms of Service.

These Terms of Service ("Terms") govern your use of the MyPetConnect website and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Important: If you do not agree with any part of these terms, please refrain from using our services.

2. ELIGIBILITY

You must meet certain requirements to use our services.

Age Requirement

You must be at least 18 years old to use our services. By using MyPetConnect, you represent and warrant that you meet this age requirement.

Legal Capacity

You must have the legal capacity to enter into binding contracts and must not be barred from receiving services under the laws of the United Kingdom or other applicable jurisdiction.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. USER RESPONSIBILITIES

As a user of MyPetConnect, you agree to certain responsibilities and obligations.

When using our services, you must:

  • Provide accurate, current, and complete information during registration and when posting advertisements
  • Comply with all applicable laws and regulations, including those related to animal welfare and advertising standards
  • Refrain from posting content that is unlawful, misleading, or infringes upon the rights of others
  • Ensure that any animals advertised are healthy, legally owned, and suitable for sale or rehoming
  • Maintain accurate and up-to-date contact information
  • Respond promptly to inquiries about your advertisements

Animal Welfare Priority

The welfare of animals must always be your primary consideration when using our platform.

4. PROHIBITED ACTIVITIES

The following activities are strictly prohibited on MyPetConnect:

General Prohibitions

  • Offering animals for swap or exchange for other goods, services, or pets
  • Advertising animals that are banned or restricted under UK law
  • Posting ads for animals that have undergone illegal procedures (e.g., ear cropping, tail docking without veterinary justification)
  • Offering animals for delivery via postal services, except where legally permitted
  • Misrepresenting age, breed, or health status of animals
  • Using the platform for puppy farming or commercial breeding without proper licensing
  • Posting fraudulent or misleading advertisements
  • Harassing other users or engaging in abusive behavior

Specific Animal-Related Prohibitions

  • Advertising pregnant animals for sale
  • Offering live vertebrate animals as food
  • Advertising farmed animals
  • Offering stud animals, animals in season, or animals for 'rent' or 'loan' (except horses/donkeys for loan)
  • Advertising animals specifically for working, hunting, or guarding purposes
  • Offering animals before they are weaned and independent from their parents

Violation of these prohibitions may result in immediate account termination and potential legal action.

5. PROHIBITED SPECIES

The following species are prohibited from being advertised on MyPetConnect:

Completely Prohibited Species

  • Non-human primates (all species)
  • All species scheduled under the Dangerous Wild Animals Act
  • Raptors, including owls
  • Anacondas, Burmese pythons, and African rock pythons
  • Any species covered by GB Wildlife Trade Regulations Annex A without valid Article 10 Certificate

Reptiles with Hereditary Defects

The following reptile morphs are prohibited due to welfare concerns:

  • Spider morph royal pythons
  • Jaguar morph carpet pythons
  • Enigma morph leopard geckos

Protected Species

Any species listed as threatened, endangered, or protected under UK or international law cannot be advertised without proper documentation and permits.

6. ADVERTISEMENT STANDARDS

All advertisements must meet our quality and compliance standards.

Required Information

Every advertisement must include:

  • Clear, recent photos of the actual animal being offered
  • The animal's age, breed, and gender
  • Any relevant health information, including vaccination status
  • The country of origin and current residence
  • The seller's local authority license number if applicable
  • Accurate pricing information
  • Microchipping status (required for dogs over 8 weeks and cats over 20 weeks)
  • For equines: confirmation of full identification (passport and microchip)

Photo Requirements

  • Photos must be of the actual animal being advertised
  • Images must be clear and recent (within 2 weeks)
  • No stock photos or misleading images
  • Show the animal in a safe, appropriate environment
  • Young animals (dogs, cats, rabbits, ferrets, chinchillas) must be photographed with their mother
  • Equines require photos from the front and both sides

PAAG Compliance

These standards follow the Pet Advertising Advisory Group (PAAG) guidelines. Learn more about PAAG standards.

Age and Weaning Requirements

No animal should be advertised for transfer to a new owner before it is weaned and no longer dependent on its parents. This is crucial for the animal's health and welfare.

7. CONTENT OWNERSHIP AND LICENSE

Understanding content rights and licenses on our platform.

Your Content

You retain ownership of all content you post on MyPetConnect. However, by posting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with our services.

License Grant

This license allows us to:

  • Display your advertisements on our website
  • Share your content across our platform
  • Make technical modifications necessary for display
  • Use your content for promotional purposes (with your consent)

Your Warranties

By posting content, you warrant that:

  • You own or have the right to use all content you post
  • Your content does not infringe any third-party rights
  • Your content is accurate and not misleading

8. TERMINATION

We may suspend or terminate your access for violations of these terms.

Grounds for Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms of Service
  • Engaging in fraudulent or illegal activities
  • Posting prohibited content
  • Harassing other users
  • Creating multiple accounts to circumvent restrictions

Effect of Termination

Upon termination:

  • Your right to use our services will immediately cease
  • All your advertisements will be removed
  • You may not create new accounts without our permission

9. DISCLAIMERS AND LIMITATION OF LIABILITY

Important disclaimers about our services and limitations on our liability.

Platform Nature

MyPetConnect is a platform for pet advertisements. We do not:

  • Guarantee the accuracy of any advertisement
  • Verify the quality or health of animals
  • Participate in transactions between users
  • Provide veterinary or breeding advice

No Warranties

Our services are provided "as is" without any warranties, express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

Limitation of Liability

To the fullest extent permitted by law, MyPetConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Users are solely responsible for conducting due diligence before entering into any transactions.

10. MODIFICATIONS TO TERMS

We may update these terms from time to time.

We reserve the right to modify these Terms of Service at any time. When we make changes:

  • We will update the "Last updated" date at the top of this page
  • We may notify you via email or through our website
  • Significant changes will be highlighted

Your continued use of our services after any modifications indicates your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of our services.

11. GOVERNING LAW

These terms are governed by the laws of England and Wales.

Jurisdiction

These Terms of Service and any disputes arising from or relating to them shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved exclusively in the courts of England and Wales. You consent to the personal jurisdiction of these courts.

12. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

We aim to respond to all inquiries within 48 hours during business days.